Use this customer support app after sales service. It will help customers to submit the complaint related to their purchased product.
Features:
> Password and otp protection
> Generate your ticket
> Check the status of the ticket
> Close the ticket
> Give review
> Search showrooms
> Easy to use
This app is developed to be user friendly and for the Lamin customers too. Using this app you can easily generate the ticket and record the video also of your product.
Register/Login:
You can register it using your mobile number, you just have to verify your mobile number and using passwords.
Login to the app using your registered mobile number and password.
Generate ticket:
Here you can choose the type of problem and record the video of your product where you are getting the issue. Then enter the details of the person who will meet with the engineer at time of engineer visit as well as select the best time and date that suited you.
Job Status:
Here you can see your generated ticket status.
Closed tickets:
Here you can see all the list of tickets that you had closed.
List of Showrooms:
Here you can see the list of showrooms available in your city or near to you.
Purchased History:
From this option, you can see all the list of products you have purchased along with quantity and rest all details related to product.